How We Work

Our Unique Process

CrossCare highlights the individual practices of participating Christian Counsellors in Canada and assists users in matching and connecting with them.

What Differences Exist Among Your Counsellors?

While CrossCare’s counsellors represent diverse perspectives in counselling theory, education, and techniques we are united by our evangelical faith in the historic person of Jesus Christ and his good news message of salvation, as revealed in the holy and inspired Christian scriptures, and by our common compassion for Canadian Christians suffering under life’s various challenges. This unity in diversity allows CrossCare to place users under the care of a particular counsellor best-suited to their unique beliefs and needs, while maintaining a common core of strength in evangelical Christian orthodoxy.

Why Online?

When we come to the place of life’s most difficult moments, we often aren’t ready to make a confident decision of who to trust with our hearts, lives, and unique stories. Until now, a Canadian seeking counselling had to rely on a passing recommendation or take a chance with the local provider for their counselling needs. It’s no wonder that it goes against our gut-instinct to take a gamble with these options.

As it turns out, recent research has continually indicated that online counselling is as effective or better than conventional face-to-face methods for treatment outcomes. These same sort of studies have also revealed that relationship and fit remain the most important variables to positive counselling outcomes, and so that’s why it’s so important for you to be able to access the professional suited to you.

Because of this, all of our counsellors are prepared to provide high quality professional counselling online over secure video counselling solutions.

Why Canadian?

Not many people are aware, but popular USA-based online counselling platforms cannot hire Canadian counsellors due to licencing and insurance restrictions. What does that mean? As Canadians, CrossCare’s team is made of your neighbours who are trained, licenced, accountable, and insured to counsel professionally and ethically in your region. Trust your story with a Canadian.

How Are CrossCare’s Counsellors Selected?

Our counsellors are chosen for a number of factors including their skill, fidelity, reputation, and compassionate concern for the well-being of Christians in Canada. They represent a wide variety of skills and approaches that enrich the strength of CrossCare’s ability to match you to the care that you need. Counsellors inquiring are warmly invited to reach out to together determine fit in joining the team.